24/7 personal care
Customer is the KING and that is exactly how AvidFly Vacations makes its esteemed clients feel.
With a dedicated 24/7 Personal Care department in the company we ensure that we deliver professional, helpful, and high quality of service before, during and after the clients travel.
We have set a Standard Operating Procedure (SOP) to constantly be in touch with our clients because the nature of the business is such that the clients requires immediate assistance on every step, and in the absence of a dedicated 24/7 service it leads to a sour taste which is completely unethical.
We strongly believe that the essence of a good customer service is personalized care and that is the value we imbibe in our team. We love to pamper our clients like a baby because they are extremely special to us and are no doubt the backbone of our success.
We at AvidFly Vacations do not deliver customer service, we deliver the ultimate customer experience indeed.